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Enable / Disable Waiting Room (Guest Policy)

How to Enable and Use Waiting Room (Guest Policy)

  1. Open the Room Start your session by entering the desired Room.

  2. Access the Settings

  3. On the left panel, locate the “USERS” section (middle-left of your screen).

  4. Click the gear icon ⚙️ [1] next to “USERS” to open Room Settings.

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  5. Enable Guest Policy

  6. In the Settings menu, find the option labeled Guest Policy [2].

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  7. Select “Ask Moderator” [3] from the dropdown. This setting will require moderator approval before guests can join the session.

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  8. Monitor Waiting Users

  9. When someone tries to join, they will appear above the USERS section [4] as a pending participant. image

  10. You’ll see a prompt or name showing they are waiting for approval.

  11. Admit Participants

  12. Click on the waiting user’s name.

  13. Choose “Accept” [5] to let them into the session. You can also deny entry if needed. image

Note: This feature is ideal for webinars or sensitive meetings where moderators need to control who enters the room.